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Troubleshooting website connection

You can test the connection between APPExperts and your website through connection status section indicated in the screenshot below.

To obtain a successful connection you need to make sure that:

  • APPExperts plugin is installed and active on your website 
  • Your provided website base URL is correct and added in a correct format (https://www.example.com)
  • in case you’ve selected E-commerce type, make sure that you have woo commerce plugin installed and enabled on your connected website. 

You can always contact our support if you face any issues during your website connection 🙂 

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